Purchases 💳

General Questions

• Where can I buy points?
• How much do points cost?
• What subscriptions are available to me?
• How much do your subscriptions cost?
• I have a promo code, how do I use it?

Legacy 2-Year Subscriptions

• I previously purchased a 2-year subscription billed monthly, what happens to that subscription?
• How do I manage my Galatea Web subscription?

Cancelations and Refunds

• How do I cancel my subscription?
• What is your refund policy?

Purchase Issues

• What should I do if my subscription isn't working?
• I bought points, but I didn’t receive them. What should I do?
• Why am I having trouble making a purchase?
• I noticed a purchase for Galatea that I didn’t make, can you help me?