Submit a request
Hi there,We're sorry you're having an issue with your Galatea app! Our small team is experiencing higher ticket volumes than usual and it may takes us longer to get back to you. Please make sure you have checked our information in the help center since we have answers to the most common questions there. If you still need help, fill out our ticket form below with as much detail as possible so we can help you quickly!
We're able to respond to most queries within 2-3 business days.* Please do not submit multiple requests, as this only increases the delay in us being able to get back to you.