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  2. Account & Progress 🔒

Account & Progress 🔒

Your Account

  • My Subscription Expired - Why Did My Progress Reset?
  • How do I find my User ID?
  • I can't log in to my account
  • How do I update my email address/username?
  • How do I reset my password?
  • How do I create/sign in to an account?

Transferring Progress

  • Why did my points/progress disappear?
  • What happens if I buy a new phone?
Galatea—Help and support
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