You can update your email address or your username from your Profile in the Galatea app.
Email Address
- Go to the “More” tab
- Tap on your username at the bottom of the screen
- Tap “Email”
- Enter the new email address you want to use
- Enter your password to confirm your changes
What if I forgot my password, and I don’t have access to the email on the account to reset it?
Please contact our Customer Support team through the Submit A Request button at the top of this page. Let us know the email address on your account, the email address that you want it changed to, and your user ID (which you can get by shaking your phone with the Galatea app open).
Username
- Go to the “More” tab
- Tap on your username at the bottom of the screen
- Tap “Username”
- Enter the new username you would like to use
- If the username isn’t taken, it will be updated