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Galatea—Help and support
Frequently Asked Questions ❓
Frequently Asked Questions ❓
Things You Can Troubleshoot
Where is my user ID?
What do I do if my app crashes or freezes?
What do I do if my books won’t load?
What do I do if my countdown timer reset or didn’t unlock my chapter?
How do I free up storage space?
About Galatea Features
Why has my timer changed? Why do some chapters cost more points?
Why am I being asked to subscribe to finish some books/audiobooks?
How many points do I need to unlock a chapter?