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  1. Galatea—Help and support
  2. Technical Issues 🔧

Technical Issues 🔧

New Device 📱

  • Where is my user ID?
  • How can I transfer my progress?
  • What happens if I buy a new phone?

Bugs / Crashes 🐛

  • Why did my points/progress disappear?
  • How do I free up storage space?
  • Countdown Timer Error
  • My books won't load 💤
  • My app keeps crashing / My app is stuck loading 🐛
Galatea—Help and support
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