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Galatea—Help and support
Where can I buy points?
How much do points cost?
What subscriptions are available to me?
How much do your subscriptions cost?
I have a promo code, how do I use it?
Legacy 2-Year Subscriptions
I previously purchased a 2-year subscription billed monthly, what happens to that subscription?
How do I manage my Galatea Web subscription?
Cancelations and Refunds
How do I cancel my subscription?
What is your refund policy?
What should I do if my subscription isn't working?
I bought points, but I didn’t receive them. What should I do?
Why am I having trouble making a purchase?
I noticed a purchase for Galatea that I didn’t make, can you help me?